1. Definitions
"Agreement" means this document;
“2 week trail offer” means the commencement date of the trial period. The trial period must not be a period when the person requesting the trail is on holiday or away from the address given for more than 40% of the total time. The trial period must commence on a Monday and terminate on a Friday.
"Commencement Date" means the commencement date of the trial period;
“Just-A-Sec” is a division of 2 Counties Business Services Ltd.
"Customer" or "You" means a customer or prospective customer (in the case of the Trial Offer) of 2 Counties Business Services Ltd
"Service" means the service provided by 2 Counties Business Services Ltd, 108 The Maltings, Roydon Road, Stanstead Abbotts, Herts SG12 8HG.

2. Scope
The contents of this agreement shall apply in relation to all services ordered by you from 2 Counties Business Services Ltd.

3. Information about you
3.1 You confirm that all information supplied by you to 2 Counties Business Services Ltd is current, complete and accurate in all respects. You agree to notify 2 Counties Business Services Ltd immediately of any changes in this information or any change in situation that may affect our ability to provide you with services.
3.2 Where you are providing 2 Counties Business Services Ltd with personal data within the meaning of the Data Protection Act 1998, you confirm that you consent to 2 Counties Business Services Ltd processing such data lawfully.

4. Provision of Service
4.1 2 Counties Business Services Ltd will use reasonable efforts to make the Service available at all times. The extent and availability of the Service may be affected by faults in telecommunications networks, services and equipment which are operated by persons other than us. 2 Counties Business Services Ltd may temporarily suspend the Service in order to maintain or modify equipment or software used to provide the Service. This will not affect your obligation to pay the Charges.
4.2 In addition to any other remedy, 2 Counties Business Services Ltd may suspend the Service immediately without notice if:
(a) you break any of your obligations under this Agreement;
(b) 2 Counties Business Services Ltd have reason to believe that you are using or allowing our services to be used in a manner which may bring us or our services into disrepute;
4.3 2 Counties Business Services Ltd may change the telephone number allocated for you to use the Service at any time by giving you reasonable notice for commercial, technical or regulatory reasons depending on the nature of the problem being experienced.

5. Cancellation and Termination
5.1 Either party may terminate the Agreement by giving the other party seven days written notice, served using Royal Mail recorded delivery, expiring at any time after the end of a period of three months from the date on which 2 Counties Business Services Ltd first provide the Service to you.
5.2 In addition to any other remedy, 2 Counties Business Services Ltd may terminate the Agreement immediately at any time by giving you written notice if:
a) you break any of your obligations under the Agreement
b) you supply any information to 2 Counties Business Services Ltd which is false or misleading or which 2 Counties Business Services Ltd reasonably suspect may be false or misleading; or
c) 2 Counties Business Services Ltd have reason to believe that you are using or allowing our services to be used in a manner which may bring 2 Counties Business Services Ltd or our services into disrepute.
5.3 You may terminate the Agreement immediately at any time by giving 2 Counties Business Services Ltd written notice if 2 Counties Business Services Ltd break any of our obligations under the Agreement and 2 Counties Business Services Ltd do not put things right within seven days of a request from you.

6. Liability
6.1 It is expressly agreed between the customer and 2 Counties Business Services Ltd that the liability for any damages arising out of the provision of services under this agreement to the customer by 2 Counties Business Services Ltd whether caused by the negligence of 2 Counties Business Services Ltd employees or otherwise is limited to actual damages, but in no event shall it exceed an amount equal to the total amount of charges with respect to the service for which 2 Counties Business Services Ltd have billed the customer. 2 Counties Business Services Ltd will in no circumstances be liable for any indirect, consequential or economic loss, including but not limited to loss of business, loss of contracts, loss of profits, loss of anticipated savings and claims by third parties, whether or not foreseeable.
6.2 Nothing in this Agreement shall be interpreted so as to adversely affect the statutory rights of any consumers.

7. Security
7.1 2 Counties Business Services Ltd will use reasonable endeavours to keep your information and messages confidential and secure. However 2 Counties Business Services Ltd cannot ensure or warrant the confidentiality or security of any information or messages. You also agree that 2 Counties Business Services Ltd have no responsibility or liability for the deletion or failure to store any messages or other content maintained or transmitted by 2 Counties Business Services Ltd.

8. General
The customer agrees that it will not use the service provided for any improper, immoral or unlawful purpose and that such use constitutes grounds for immediate termination of the services by 2 Counties Business Services Ltd. Calls may be monitored or recorded for training and quality control purposes.

9. Non-assignment
The customer shall not assign or otherwise deal with any or all of its rights and obligations under this agreement without the prior written consent of 2 Counties Business Services Ltd, given by 2 Counties Business Services Ltd's duly authorised representative. 2 Counties Business Services Ltd shall have the rights to assign or otherwise delegate all or any of its rights and obligations hereunder to associate companies or any other third party or company upon serving notice in writing to the customer.

10. Force Majeure
2 Counties Business Services Ltd will not be liable if 2 Counties Business Services Ltd cannot provide the Service due to any event which is outside our reasonable control, such as fire, lightning, flood, exceptionally severe weather, explosion, war, civil disorder, industrial disputes, fuel or power supply failures or shortages, acts of government or other public authorities.